Effective from July 1, 2024
These General Terms and Conditions (hereinafter referred to as "GTC") govern the contractual relationship between Taliana Company for Software Art and Film Production LLC-FZ, Meydan Grandstand, 6th Floor, Nad al Sheba 1, Dubai, UAE (hereinafter referred to as "Taliana" or "we/us"), which provides the app "Buke," and the users who utilize the services of Buke (hereinafter referred to as "Users" or "you/your"). These GTC define the conditions under which Buke can be used.
By registering in the mobile app "Buke" for iOS and Android devices (hereinafter referred to as "Buke App"), the user agrees to the following terms and conditions. If the user does not agree with the conditions, registration must be avoided.
Content:
1. Scope of Application
These GTC apply to the use of the Buke website and the Buke App as well as all Taliana websites that refer to these GTC. Deviating regulations and, in particular, conditions of the user that contradict these GTC require the express written consent of Taliana. These GTC, together with the privacy policy and any additional conditions agreed between the user and Taliana, form the terms of use.
2. Conclusion of Contract
2.1 The contract between Taliana and the user is concluded by the user's registration for a user account and the agreement to these GTC.
2.2 The user can register for free by filling out the registration form. The user must provide their birthdate but may use a pseudonym instead of their real name.
2.3 Taliana reserves the right to refuse user registration for factual reasons. These reasons include, but are not limited to, violation of terms of use, fraud prevention measures, doubts about identity, suspicion of spam, doubts about age, deception, registration in markets where Buke is not available. Taliana may condition registration on additional steps such as an identification process or measures to prevent spam.
2.4 The service use is chargeable. The user can activate additional paid features by purchasing them or subscribing to a paid premium subscription (see Section 5). New users can take advantage of a one-week trial period. After that, they can opt for a paid subscription.
2.5 Each user can only have one user account. Existing user accounts must be deleted before a new user account can be registered. Multiple registrations and repeated registrations are prohibited for users banned from the Buke App.
2.6 Use is permitted only for natural persons (i.e., not a legal entity, partnership, or other company) who have reached the age of 18. If adulthood is reached at a later date at the user's residence or habitual abode, this age applies accordingly.
2.7 Use is not permitted for sex offenders.
2.8 We do not conduct criminal background checks.
3. Services Provided by Taliana
3.1 Buke Community
Taliana operates a social network community on the internet with the Buke App and website, offering users access to a platform where they can meet anonymously to form partnerships and friendships. The platform contains profiles with information about other users. Registered users can access these profiles and information and contact other users. Taliana allows its registered users to use the offered product and service portfolio in accordance with legal provisions and the terms of use to upload, store, publish, distribute, forward, and share content with other users.
3.2 Security, Scope, and Availability
3.2.1 Taliana is not obligated to transmit messages suspected of violating the terms of use or being otherwise abusive. There is no obligation to transmit messages considered unsolicited advertisements or similarly suspicious under our GTC. We reserve the right to reject posting content and/or edit, block, or remove content already posted without prior notice if posting the content has led to a violation of Section 9.2 or if there are concrete indications that it will lead to such a violation.
3.2.2 Taliana can change the functionality and scope of the Buke App at any time in accordance with Section 13.
3.2.3 Taliana will make all reasonable efforts to ensure the platform is available to the greatest extent possible. The user acknowledges that there may be downtimes due to maintenance work and software updates, as well as times when the service is not accessible due to technical or other problems beyond Taliana's control (e.g., public communication network disruptions, power outages, disruptions to the user's internet connection or technical infrastructure, etc.).
3.2.4 If Taliana becomes aware of outages or disruptions of the platform, Taliana will attempt to remedy them as quickly as possible within regular working hours in Germany (Monday to Friday 9:00 am to 6:00 pm, excluding public holidays at Taliana's location). If an outage or significant disruption cannot be resolved within 72 hours, Taliana will notify users by email, specifying the expected duration of the outage or disruption.
3.2.5 To fully utilize the Buke platform, the user must use the latest technologies on their device, the latest (browser) technologies on their computer (e.g., enabling JavaScript, cookies, pop-ups), and an up-to-date Android or iOS version or allow their use. If older or non-standard versions or technologies are used, the user may only be able to use the platform services to a limited extent.
3.2.6 If Taliana offers updates for the platform, the user is strongly advised to install them as soon as possible. It is the user's responsibility to install such updates within a reasonable time frame. If the user fails to do so, despite being informed of the availability of the update and the consequences of not installing it, Taliana is not liable for product defects resulting from the non-installation. If the user is unable to properly install the update based on the information provided, they must inform Taliana immediately.
4. Paid Features
4.1 The user can purchase various paid additional features (hereinafter referred to as "Paid Features") in the Buke App and through the website, such as subscriptions.
4.2 Paid features may have a fixed term.
4.3 Paid features are generally tied to the user account.
4.4 The respective price of the paid feature will be displayed to the user before the final purchase.
4.5 Users with their usual residence outside the European Union can only purchase paid features in the country where they have their usual residence. Users with their usual residence in the European Union can only purchase paid features within the European Union.
5. Subscriptions
5.1 A subscription is a paid feature for which the user pays a recurring fee due at the time of subscription and, if not canceled, at the beginning of each billing period (hereinafter: Subscription). The price to be paid and the billing period will be displayed on the order page before the order and in the confirmation email. The subscription can be paid via Apple Pay or Google Pay; alternatively, payment via PayPal or Stripe is also possible. Subscription costs after a trial week are €9.99 per month, €19.99 for three months, and €59.99 for twelve months. Subscriptions are automatically renewed for one month until canceled. If the user has explicitly agreed at the time of contract conclusion that we may start the execution of the contract before the end of the withdrawal period and has confirmed to us that they are aware that they lose their right of withdrawal by agreeing to the start of the contract execution, they will lose their right of withdrawal.
5.2 Subscriptions are tied to the user account.
5.3 Both contractual parties can cancel a subscription before the end of the respective term. It should be noted that specific cancellation policies may apply in some countries and regions, granting the user the right to cancel the subscription before the end of the current billing period and/or request a refund.
5.4 The user account remains unaffected by the cancellation of the subscription. Functions are only usable to a limited extent.
5.5 If you subscribed to the subscription using your Apple or Google account, refunds are processed by Apple/Google, not Taliana. You can request a refund from Apple or Google through your respective account on your smartphone.
5.6 Subscriptions concluded through other payment providers (e.g., Stripe, PayPal) can be canceled in text form (e.g., email) or in writing (e.g., by letter) to Taliana. In case of cancellation, the user must provide the order or transaction number for which the subscription is active, otherwise, it cannot be assigned to the user account. The order or transaction number is received by the user after the purchase in a confirmation email from the selected payment provider. The user also finds this in the payment provider's account.
5.7 Taliana can cancel a subscription for good cause without notice. Good causes include, but are not limited to, the initiation of insolvency proceedings over the user's assets or the rejection thereof due to insufficient assets, a serious breach of the terms of use, repeated breach of the terms of use, and the use of the user account for illegal activities.
5.8 If Taliana cancels a subscription for a reason attributable to the user, the user must compensate for the damage incurred.
6. Data Protection
The protection of your data is important to us. In this regard, we have a separate privacy policy that you should also read. Information on how Taliana collects, uses, and discloses your personal data can also be found in the privacy policy. By using our services, you agree that we may use your personal data in accordance with our privacy policy.
7. Deletion of User Account by the User
7.1 The user can cancel their user account at any time without notice. The notice period for the paid subscription remains unaffected.
7.2 The user can delete their user account by using the "Delete Account" option in the account settings on the website and in the Buke App. Cancellation can also be done in text form (e.g., by email) or in writing (e.g., by letter). In case of cancellation, the user must identify themselves, e.g., by providing the email address or phone number stored in their user account. Otherwise, it cannot be assigned to the user account.
7.3 If the user account is canceled or deleted by the user, all paid features contained therein or activated will expire.
8. Deletion of User Account by Taliana
8.1 Taliana can ordinarily terminate the user account with a notice period of 2 weeks. Taliana's right to terminate the user account for good cause, e.g., for serious or repeated violations of the terms of use, remains unaffected.
8.2 Taliana can terminate a user account by termination in text or written form.
8.3 If Taliana terminates the user account for reasons not attributable to the user, the user is entitled to a refund of the purchase price for the paid features associated with the user account, provided the paid feature has not been fully used or consumed.
8.4 All data related to a user account will be automatically deleted if twenty-four months have passed since the user's last login, and all user data will be deleted in accordance with the privacy policy.
9. User Obligations
9.1 Truthful and Accurate Information, Evaluation by Taliana
9.1.1 The user may use a pseudonym for the platform.
9.1.2 The user ensures they can be reached at the email address provided during registration. The user will keep the email address stored with the Buke App or on the website up to date and handle communication with Taliana through this address. The user should write from the email address stored with the Buke App or on the website in email communication to enable assignment to a user account. If the user communicates from another address or not by email, they must prove their identity so their request can be answered. Delays due to missing information from the user are their responsibility.
9.1.3 The user agrees to provide only their own data (including email address) and not that of another person.
9.1.4 Taliana may verify the accuracy of the user's information if necessary to ensure user identity and platform functionality. The user will prove their identity or verify themselves upon Taliana's request. Refusal or non-verification entitles Taliana to extraordinary termination without notice.
9.2 User Conduct and User Content, Granting of Usage Rights
9.2.1 Users are obliged to behave on the Buke platform according to our community values. These are the following:
Use is exclusively for private purposes.
9.2.2 The user grants Taliana a non-exclusive, free, spatially unlimited, sublicensable right to use all content published by the user or otherwise made publicly accessible on the platform ("User Content"). The right is limited to a period of two years after the termination of the contract. Taliana is particularly entitled to store, reproduce, modify, make available to third parties, and use user content in modified or unmodified form by displaying it on its own or third-party websites/portals, apps, and/or other telemedia, particularly to strengthen its own brand and advertise the Buke App. This includes, in particular, the right of reproduction, distribution, exhibition, public accessibility, and communication using images and sound.
9.2.3 Users are fully responsible for the content they disseminate. The user must ensure that their content complies with the provisions of the GTC. Taliana is entitled but not obligated to delete or block user content that violates these provisions and temporarily block the responsible user's account or terminate the contractual relationship.
9.2.4 The usage right includes the right to commercial and non-commercial use, including all currently unknown forms of use that may become known in the future. The granted right includes, in particular, the unrestricted right to make the content created by the user, especially videos, graphics, and texts, publicly accessible on the Buke website or in search engines and social media and to use them for advertising purposes of any kind, as well as the right to edit and modify. If the content is used outside the Buke App or the Buke platform, the user has the right to be named as the author, using their profile name stored in their user account with reference to the Buke platform. In the case of use in the Buke App or on the Buke platform, the user will be named as the author in the usual way for the platform.
9.2.5 The user assures and guarantees that they are authorized to grant the usage right in this form to their user content and can freely dispose of it in the contractual form. If the user becomes aware of third-party rights, they must notify Taliana immediately. The user hereby indemnifies Taliana from any claims of third parties in this context and replaces the reasonable costs of legal defense.
9.3 Use and Provision of Data
9.3.1 Taliana undertakes to provide the platform to the user in accordance with the terms of use.
9.3.2 The user provides Taliana with personal data when using the platform and allows the respective third-party app to share the data required for platform use with Taliana, including personal data provided by the user during registration for the respective third-party app, which Taliana may use as stated in the platform's privacy policy for the purposes specified therein.
9.3.3 The obligation under Section 9.3.2 does not prevent the user from exercising their data protection rights, particularly to revoke consent and/or object to the processing of their data under Article 21 of EU Regulation 2016/679.
9.4 User Messages
9.4.1 The user will not send private messages that violate the GTC.
9.4.2 Shared content, such as content sent via chat messages (attachments) and the chat messages themselves, including voice messages and images in the chat, will be deleted after the account is deleted by one of the chat participants.
9.5 Liability for the User Profile and Duty of Care
9.5.1 The user sets access data for their account, their email address and/or mobile phone number, and a password. The user must choose a secure password and not reuse the password for another service.
9.5.2 The user is liable for all actions taken with their user profile. These access data may not be shared with third parties, including spouses, partners, relatives, friends, etc. The access data must be kept secure from third-party access. If there is any reason to suspect third-party access, the access data must be changed immediately, and potential misuse must be reported to Taliana immediately.
9.5.3 It is the user's responsibility to regularly back up their data.
9.5.4 Taliana cannot verify all other users' information, as the information of other users can only be partially verified due to its volume and the lack of identification possibilities on the internet. Even if a user is marked as verified, it does not mean that Taliana has verified all information of this person or that it is correct. The user is responsible for checking another user's information before interacting with them in a chat conversation, a meeting outside the Buke platform, or otherwise.
10. Sanctions for Violation of the Terms of Use
10.1 Taliana may irrevocably remove user content that violates these GTC. There is no entitlement to restore information deleted by Taliana. Taliana may report user content that violates criminal provisions to law enforcement authorities; there is an obligation to report such content to authorities under Regulation (EU) 2022/2065.
10.2 If the user violates these contractual terms or the GTC, Taliana may, depending on the severity of the violation, (1) warn the user, (2) temporarily block individual functions of the Buke platform for the user or the user's account, (3) permanently block functions of the Buke platform for the user, (4) permanently block the user's account, or (5) terminate the user account extraordinarily and prohibit re-registration. A warning and blocking are considered written warnings.
10.3 If the user repeatedly violates the terms of use or commits criminal offenses despite sanctions, Taliana is entitled to terminate the user account extraordinarily for good cause.
10.4 If the user commits crimes with their user account, Taliana is entitled to terminate the user account extraordinarily without prior notice.
10.5 If Taliana terminates the user account for a reason attributable to the user, the user must compensate for the resulting damage.
10.6 A user who (1) unlawfully uses the Buke platform for commercial or business purposes, (2) uses the platform to send prohibited messages under Section 9.4.1, (3) deceives about their identity or impersonates another on the platform, agrees to pay Taliana a reasonable contractual penalty, depending on the fault, up to a maximum of €10,000.00 (in words: ten thousand EUR), which Taliana may determine at its reasonable discretion and which the competent court will review in case of dispute. Further claims for damages remain unaffected.
11. Compensation by the User for Breach of Obligations
In the event of intentional or negligent breach of their obligations under the terms of use, the user is obliged to compensate for the damage caused to Taliana or Taliana's legal representatives or vicarious agents.
12. Liability of Taliana
12.1 Liability of Taliana - regardless of the legal grounds - only occurs if the damage:
12.2 Claims for damages under the Product Liability Act and for damages resulting from injury to life, body, or health remain unaffected by the above liability limitations.
12.3 Taliana is only liable for data and program losses and their restoration to the extent that this loss could not have been avoided by appropriate precautionary measures, particularly daily backups of all data and programs.
12.4 Taliana is not liable for content from other users not posted by Taliana on the platform, provided Taliana was not aware of the illegality of the content.
12.5 These liability limitations in favor of Taliana also apply to Taliana's legal representatives and agents.
13. Changes to Services and Conditions
13.1 Taliana reserves the right to change these terms of use as long as it is required for valid reasons, especially due to changes in the legal situation or supreme court jurisdiction, technical changes or developments, new organizational requirements, gaps in the terms of use, or other equivalent reasons, and as long as the user is not unreasonably disadvantaged. Taliana will inform the user of such changes at least 6 weeks before the planned effective date of the changes by email. The changes require the user's consent. If the user does not agree to the change notice within six (6) weeks after receipt, Taliana can terminate within a two (2) week period (after the consent period) with a one (1) month notice period (effective date of the new terms of use) and in compliance with the text form.
13.2 Updates required to ensure contract performance do not constitute a change to the platform.
14. Dispute Resolution
The EU Commission provides a platform for online dispute resolution (OS platform). It can be found here: https://www.ec.europa.eu/consumers/odr. Taliana is neither obliged nor willing to participate in a dispute resolution procedure before a consumer arbitration board.
15. Applicable Law, Jurisdiction
15.1 The contractual agreements of the contracting parties are subject to the law of the Federal Republic of Germany.
15.2 The terms of use do not restrict the user's right to invoke the application of mandatory local law or jurisdiction that cannot be modified by contractual agreements. In this case, the invalid provision will be replaced by the valid and enforceable provision that comes closest to the economic objective pursued by the parties with the invalid or unenforceable provision.
16. Final Provisions
16.1 Contract amendments, supplements, and side agreements require the text form from both parties to be effective unless otherwise specified in these GTC. The text form requirement also applies to the waiver of this text form requirement.
16.2 Should individual provisions of this contract be or become invalid or unenforceable or should the contract prove to be incomplete, the validity of the remaining contract will not be affected. The invalid or unenforceable provision will be replaced by the valid and enforceable provision that comes closest to the economic objective pursued by the parties with the invalid or unenforceable provision. The above provisions apply accordingly in the event the contract is incomplete. In case of discrepancies between different language versions, the German version is authoritative.
17. Information on Exercising the Right of Withdrawal
17.1 Right of Withdrawal
For consumers, the following right of withdrawal applies concerning the conclusion of the contract based on these conditions:You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the date of the conclusion of the contract. Please refer to Clause 5.1 regarding the waiver of the right of withdrawal for the immediate start of the subscription.
To exercise your right of withdrawal, you must inform us, Taliana Company for Software Art and Film Production LLC-FZ, Meydan Grandstand, 6th Floor, Nad al Sheba 1, Dubai, UAE, email: support@bukeapp.com, with a clear statement (e.g., a letter sent by post or email) of your decision to withdraw from this contract. You can use the attached model withdrawal form, but it is not mandatory.
To meet the withdrawal deadline, it is sufficient that you send your communication regarding your exercise of the right of withdrawal before the withdrawal period expires.
17.2 Consequences of Withdrawal
If you withdraw from this contract, we will reimburse all payments received from you, including delivery costs (except for additional costs arising if you chose a type of delivery other than the least expensive standard delivery offered by us), without undue delay and no later than fourteen days from the day we receive your communication of withdrawal from this contract. We will use the same means of payment used for the initial transaction unless expressly agreed otherwise with you; in any case, you will not incur any fees for such reimbursement.
17.3 Model Withdrawal Form
Only by email to: support@bukeapp.com
I/we hereby withdraw from the contract concluded by me/us for the following subscription:
.......................................................................
Ordered on ............................ received on............................
Name of consumer(s)
.......................................................................
Address of consumer(s)
.......................................................................
Date
............................
Signature (only if communicated on paper)
(If you wish to withdraw from the contract, please complete this form and return it)
18. Subscribers residing in Arizona, California, Colorado, Connecticut, Illinois, Iowa, Minnesota, New York, North Carolina, Ohio, Rhode Island, and Wisconsin
Your Right to Cancel – You may cancel your subscription without penalty or obligation at any time before midnight of the third business day after the date of your subscription. In the event you die before the end of your subscription term, your estate is entitled to a refund of the portion of any payments you made for your subscription that can be attributed to the period after your death. In the event you become disabled before the end of your subscription term (such that you are unable to use our services), you are entitled to a refund of the portion of any payments you made for your subscription that can be attributed to the period after your disability. You must notify the company in the same manner described above in Section 8 to request a refund.
Thank you for choosing to be part of our community at Taliana Company for Software Art and Film Product ("Company", "we", "us", "our"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us at support@bukeapp.com
As part of our responsibility for data protection, the EU General Data Protection Regulation (Regulation (EU) 2016/679; hereinafter referred to as "GDPR") has imposed additional obligations on us to ensure the protection of personal data of the data subject (we also refer to you as the data subject hereinafter as "customer", "user", "you" or "your").
When you use our mobile application “Buke”, as the case may be (the "App", “Product(s)”) and more generally, use any of our services (the "Services", which include the App), we appreciate that you are trusting us with your personal information. We take your privacy very seriously.
To the extent that we, either alone or jointly with others, determine the purposes and means of data processing, we are obliged to inform you transparently about the nature, scope, purpose, duration, and legal basis of the processing (cf. Art. 13 and Art. 14 GDPR). With this Privacy Policy, we inform you about how your personal data is processed by us.
How Can You Contact Us About This Notice?
Taliana is a Controller in respect to processing your personal data, according to Art. 4 No. 7 GDPR, meaning we are responsible for the processing of the personal data, the technical provision, administration and distribution of our Services. If you have questions or comments about this notice, you may email us at support@bukeapp.com.
Taliana Company for Software Art and Film Production LLC-FZ
Meydan Grandstand, 6th Floor
Nad al Sheba 1
Dubai, UAE
Definitions
The following definitions are based on Art.4 GDPR:
Legal Basis to process your personal data
As a matter of principle, any processing of personal data is prohibited by law and only allowed if the data processing falls under one of the following legal grounds:
The storage of information on the end-user’s device or access to information already stored on the device is only permissible if it is covered by one of the following legal grounds:
Personal Information You Disclose to Us
We collect personal information that you provide to us when subscribe to or use our Products, or purchase our Professional Services, express an interest in obtaining information about us or our Products and Services, when you participate in activities on said Products and/or Services (such as by posting messages in our online forums or entering competitions, contests or giveaways) or otherwise when you contact us.
The personal information we collect depends on the choices you make, and the Products, Services, and Features you use. The personal information we collect may include the following:
The only information you are required to provide to us, in order for us to provide you with our services, is your age, your Mobile number and your E-Mail address. Processing that data is based on Art. 6 par. 1 lit. b GDPR. The other types of information you can provide us is voluntary, and we will process that data based on your consent, according to Art. 6 par. 1 lit. a GDPR.
We do not require your real name to sign up to our Services. Once you register, you will be able to review and change this information at any time just by logging in to Taliana. It is your responsibility to ensure that your account details are up to date. Please update your contact information (e.g. e-mail address, mobile number), if there are any changes to them.
For Users who are California residents, the data we may collect falls within the following categories of “personal information” as defined by the California Consumer Privacy Act (“CCPA”):
When using Our Product, please bear in mind, that our users value their anonymity. We do not make our Services dependent on you providing us with personal data beforehand. As a customer, you are generally not legally or contractually obligated to provide us with your personal data; however, we may not be able to provide our Service to you as intended, if you do not provide sufficient personal data.
Therefore, we recommend that you think about the information you provide about yourself in your profile, as it may be used by other users to identify you. The amount of information about yourself is determined by you, at your own risk.
Information Collected Through Our App
If you use our App(s), we also collect the following information based on our legitimate interest according to Art. 6 par. 1 lit. f GDPR:
Data Collected During Download
How Do We Use Your Information?
We use personal information collected via our Products, and/or Services for a variety of purposes described below. We process your personal information for these purposes based on your consent, in order to enter into or perform a contract with you, in reliance on our legitimate business interests, and/or for compliance with our legal obligations. Please note that most of your personal data is entered voluntarily by you, the processing of those personal data is based on your consent.
We process your personal data to:
Matchmaking Algorithms
We have developed matchmaking algorithms to predict your compatibility with other users, allowing us to present profiles that are likely to be a good match for you. These algorithms utilize various indicators based on user profiles within our app, such the preferences you have indicated in your profile. These indicators help us recommend the most relevant profiles to maximize everyone's chances of finding meaningful connections.
To predict compatibility and generate profile recommendations, we use the following data about you and other users: the information you provide in your profile (such as age, distance, gender, religious and ethnical preferences) to show you appropriate matches who are likely to reciprocate interest; as well as interaction data with our app to suggest active and available users, i.e. who is currently using the service. The legal basis for processing profile information is to provide our contractual services to you under Article 6(1)(b) GDPR. Processing information about your app activity is based on our legitimate interests under Article 6(1)(f) GDPR, specifically our interest in generating more personalized and relevant match recommendations. If you include sensitive information in your profile, such as beliefs, its processing is based on your voluntary and explicit consent.
How Do We Keep Your Information Safe?
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. Our security measures are continuously improved in line with technological developments. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cyber criminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access our Products, and/or Services within a secure environment.
Do We Collect Information from Minors?
Our Services are not intended for children under the age of 18. We do not knowingly solicit data from or market to children under 18 years of age. By using our Products, and/or Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of our Products, and/or Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at support@bukeapp.com.
What Are Your Privacy Rights?
If you are a resident in the European Union, you are afforded the following rights regarding the processing of your personal data, all of which you can exercise free of charge. These rights include:
Third Country Transfer
Taliana is based in the United Arab Emirates. When we obtain personal data about you, we may transfer, process, and store such information outside of the country in which you reside, including in the UAE. We will inform you separately about the recipient and the corresponding legal basis in the event of a cross-border transfer (transfer to a third country or to an international organization).
However, we only transfer your data where we can ensure that adequate levels of protection are in place to protect any of your personal data processed or held in that country or that the service provider always acts in compliance with applicable privacy laws. Where required under applicable laws we will take measures to ensure that personal information handled in other countries will receive at least the same level of protection as it is given in your home country.
Google Cloud
Taliana uses Google Cloud by Google LLC (Google HQ. 1600 Amphitheatre Parkway. Mountain View, CA 94043, USA) for various cloud computing and storage needs to ensure the security, scalability, and reliability of our services. Google is a third-party service provider that complies with the EU General Data Protection Regulation (GDPR) and is certified under the EU-U.S. Data Privacy Framework, the UK Extension to the EU-U.S. Data Privacy Framework, as well as the Swiss-U.S. Data Privacy Framework. All personal data processed and stored on Google servers is handled in accordance with GDPR requirements. We ensure that Google implements adequate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction.
Google data centers are located in multiple regions worldwide. We ensure that any transfer of personal data outside the European Economic Area (EEA) is conducted in compliance with GDPR regulations, basing the transfer on the EU-U.S. Data Privacy Framework and the subsequent adequacy decision of the European Commission, where necessary, entering into standard contractual clauses or other approved transfer mechanisms. Taliana retains control over the data hosted on Google Cloud and manages access to it. Google acts as a data processor, processing data only as instructed by us.
For more detailed information on Google’s GDPR compliance, please refer to Google’s Privacy Notice.
Ronas IT
Taliana uses Ronas IT (10151, Ahtri 12, Tallinn, Estonia) to develop the App and keep it up to date. Ronas IT is a third-party service provider that complies with the EU General Data Protection Regulation (GDPR). All personal data processed and stored by Ronas IT is handled in accordance with GDPR requirements. We ensure that Ronas IT implements adequate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction.
Ronas IT is an Estonian company, operating from Estonia. Taliana retains control over the data processed by Ronas IT. Ronas IT acts as a data processor, processing data only as instructed by us.
For more detailed information on Ronas IT’s GDPR compliance, please refer to Ronas IT’s Privacy Notice.
Payment Providers
When you purchase services from us, we utilize the payment providers, which are provided in the App Store of your choosing, to process your transactions. This processing is carried out based on the legal grounds of Article 6(1)(b) of the GDPR, which pertains to the necessity of processing for the performance of a contract.
In cases where a credit check is performed, this is conducted under the legal grounds of Article 6(1)(f) of the GDPR, which allows processing for the purposes of the legitimate interests pursued by the controller or by a third party, provided these interests are not overridden by your interests or fundamental rights and freedoms.
We prioritize the protection of your personal data and ensure that all processing activities comply with the relevant legal requirements.
How Long Do We Keep Your Information?
We delete the data we process or restrict processing in accordance with the statutory provisions. Where not explicitly stated within the scope of this privacy policy, we will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
When we have no ongoing legitimate business need to process your personal information, we will delete such information. We will save your E-Mail address for a maximum of three years after the deletion of your account, to enhance User’s safety and security, for example to prevent a banned user from opening a new account.
To exercise these rights, please contact our GDPR-Representative in the EU, whose contact details you will find below. If you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.html.
If you are a resident in Switzerland, the contact details for the data protection authorities are available: https://www.edoeb.admin.ch/edoeb/en/home.html. If you have questions or comments about your privacy rights, you may email us at support@bukeapp.com.
Taliana Company for Software Art and Film Product maintains EU Representation to remain compliant with General Data Protection Regulations (GDPR). Our EU GDPR Representative is:
Rickert Rechtsanwaltsgesellschaft mbH
Taliana Company for Software Art and Film Product LLC-FZ
Colmantstraße 15
53115 Bonn
Germany
art-27-rep-taliana@rickert.law
Our UK GDPR Representative is:
Rickert Servies Ltd UK
Taliana Company for Software Art and Film Product LLC-FZ
PO Box 1487
Peterborough
PE1 9XX
United Kingdom
Art-27-rep-taliana@rickert-services.uk
Do California Residents Have Specific Privacy Rights?
California residents have the following rights under the CCPA, as well as the right to be free from unlawful discrimination for exercising your rights under the CCOA:
We do not track our User’s personal information over time and across third-party online services. We do not knowingly permit third parties to collect personal information about an individual User’s online activities over time and across different online services when using our App.
California residents may ask us about our businesses’ practices related to disclosing personal information to third parties for the third parties’ direct marketing purposes. For more information, see California Civil Code section 1798.83. If you have questions in this regard, feel free to write to support@bukeapp.com.
Do We Make Updates to This Notice?
We may update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.
How Can You Review, Update, or Delete the Data We Collect from You?
Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please submit a request form by emailing support@bukeapp.com. We will respond to your request within 30 days.